Privacy Policy

Lister Horsfall Limited Privacy Statement

This privacy policy sets out how Lister Horsfall Ltd uses and protects any information that you give to Lister Horsfall Ltd.

Lister Horsfall Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Lister Horsfall Ltd may change this policy from time to time by updating the Privacy Statement page on our website. You should check this page from time to time to ensure that you are happy with any changes or you can email us at any time for a copy of our Privacy policy. This Privacy policy is effective from 25th May 2018.

What we collect:

We may collect the following information:

  • contact information including contact names, email addresses, telephone numbers and significant dates
  • demographic information such as addresses and postcode
  • your product purchase history

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may use the information to provide you with service and warranty information regarding the products you have bought from us in the past and also future purchases.
  • Provided you have requested to “opt in” for email newsletters, we will periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, telephone or mail.

Security:

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Should Lister Horsfall website use cookies, you will be asked for your permission. If you agree, the file is added and the cookie helps analyze web traffic. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies and third party analytics to identify which pages are being used, enabling us to monitor which pages you find useful and which you do not. This helps us improve our website in order to tailor it to our customer’s needs. We only use this information for statistical analysis purposes and then the data is deleted. Overall, cookies help us provide you with a better website, but in no way gives us access to your computer or any information about you, other than the data identifying which pages you chose to visit on www.listerhorsfall.co.uk.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However this may prevent you from taking full advantage of the website.

Controlling your personal information:

You may choose to restrict the collection or use of your personal information.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information which we think you may find interesting. You are free to opt out of such communication at any time by contacting us by email, phone, mail or clicking the “unsubscribe” button that is present on all newsletters.

You can request details of the personal information which we hold about you. To do so please write to us at the following address:  Lister Horsfall Limited, 14/16 Cornmarket, Halifax, HX1 1TH or by email to info@listerhorsfall.co.uk

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

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