Services

Lister Horsfall employs a team of 15 dedicated jewellery experts and invests heavily in staff development to ensure a knowledgeable and friendly service to customers.

This personal service is the cornerstone upon which the business has been built and at Lister Horsfall the staff spend time getting to know each customer and their requirements so that they can provide jewellery that perfectly matches their needs and personality.

Bespoke Design

If a customer is looking for something truly individual, Lister Horsfall has the craftsmen to design and create bespoke jewellery in its on-site workshop. Our talented design team are here to help create stunningly beautiful one-off pieces of jewellery that make a statement in their own right.

Our process involves making an actual cast of the design, to ensure you get a proper feel for what the finished piece will look like.

And using innovative techniques, we will work with you every step of the way in order to design the exact piece of unique jewellery you are looking for.

Watch Servicing

At Lister Horsfall, we know that purchasing a watch can be a huge investment and appreciate just how much your timepiece means to you.

That is why we recommend regular servicing to ensure your watch remains in pristine condition and retains its value.

We pride ourselves on having the best in-house facilities dedicated to servicing watches, covering everything from refurbishment and battery replacement to water resistance re-proofing and bracelet alterations.

Our experienced team will also advise on any necessary watch repairs which can also be performed in our own workshop or by return to the manufacturer’s repair facility which we will carefully oversee and monitor to ensure your timepiece is in the safest of hands at all time.

Jewellery Workshop

Our in-house jewellers are on hand to care for your jewellery long after the day you buy it.

As with any watch, jewellery also needs regular servicing and cleaning to maintain its appearance and its appeal to you.

In addition to offering advice and guidance on how you can personally clean and maintain your jewellery to ensure it remains in immaculate condition for generations, we also offer an extensive range of services in our jewellery workshop.

Our team have the latest equipment, knowledge and attention to detail to ensure every piece of jewellery you purchase from us will always looks as good as the day you bought it.

Valuations

Having invested in jewellery or a timepiece it is vital to make sure you take out insurance on your purchase as soon as possible.

Here at Lister Horsfall, we provide comprehensive after-sales documentation which will allow you to effortlessly add your purchase to an existing insurance policy.

And because of fluctuations in metal and gem values which will often see the value of your purchase increase, we recommend you take out a new valuation every two years to ensure it is insured for the correct value.

With an understanding of the jewellery market, current values and extensive knowledge of investing in jewellery and timepieces, we pride ourselves on offering one of the most comprehensive and accurate valuation services in the region.

Pre-owned Watches

In addition to the sale of new jewellery and watches, our expertise in the market allows us to invest and offer a pre-owned watch service where we buy and sell high-value, pre-owned pieces and off part-exchange on time-pieces.

While this service is primarily in the watch market we do offer the sale and purchase service to other items of jewellery.

We have an extensive selection of pre-owned exclusive brand watches and we take great care to confirm their origin and authenticity. All our pre-owned watches carry a guarantee.

Interest Free credit

Lister Horsfall also offers 0% finance with flexible terms. Where appropriate, we offer interest free credit on purchases over £1,000 with a 20 per cent deposit over a flexible period, most commonly 12, 24 and 36 months. This finance option is available on watches and jewellery pieces excluding pre-owned watches and sale items.

If you would like more information on interest free credit options please call in to one of our showrooms to discuss your requirements.